Temecula Valley Hospital complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Temecula Valley Hospital does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

Temecula Valley Hospital:

  • Provides free aids and services to provide people with disabilities to communicate effectively with us, such as:
    • Qualified sign language interpreters
    • Written information in other formats (large print, audio, accessible electronic formats, other formats)
  • Provides free language services to people whose primary language is not English, such as:
    • Qualified interpreters
    • Information written in other languages

If you need these services, contact Adrienne Gundry.

If you believe that Temecula Valley Hospital has failed to provide these services or discriminated in another way based on race, color, national origin, age, disability, or sex, you can file a grievance with:

Sarah Bush, Director of Risk Management
31700 Temecula Parkway, Temecula, CA 92592
Sarah.Bush@uhsinc.com

You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Adrienne Gundry is available to help you. You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office of Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/cp/complaint_frontpage.jsf, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C., 20201
1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at https://www.hhs.gov/ocr/office/file/index.html