Requesting Medical Records
System Health Information Management Services maintains records of the care patients receive while they are at Temecula Valley Hospital. As required by state and federal law, these records are kept in strict confidence and are only released with proper authorization from the patient. We offer the following options described below to obtain copies of a patient's medical records and/or radiology study from Temecula Valley Hospital:
For the quickest response time, submit your medical record request through our online medical correspondence system from Arctrieval. Get started!
You may mail your written request to:
Temecula Valley Hospital
Health Information Management Department
25500 Medical Center Drive
Murrieta, CA 92562
You may send your written request to our secure fax machine at 951-600-4363.
You may visit the Centralized Release of Information Department to deliver your written request in person. The department is open from 8:30 a.m. to 5:00 p.m., Monday through Friday, excluding national holidays. The Centralized Release of Information Department is located at 25485 Medical Center Drive, Suite 106, Murrieta, CA 92562. Medical records and radiology studies are NOT available to pick up at Temecula Valley Hospital.
If you have questions or would like additional information, please call us at 951-696-6013, option #3, and our staff will be happy to assist you. To protect our patients’ privacy and health information, we do not accept telephone requests and we do not disclose information over the telephone.
Radiology Images and Studies
Radiology images and studies require one full business day to prepare. If you are scheduling follow-up appointments and will need these materials, please plan accordingly.
Medical Record Delivery Options
After we have processed your request for medical records, we will mail the information to the address specified on your request form, or you may pick up your copy from our office. Due to the large volume of requests we receive, it may take up to 5 business days to fulfill your request from the date we receive it.